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Shipping & Returns

Free shipping on all US orders. We pay the freight for orders over $50.

*US domestic orders. Shipping going outside of the US considered international.

Shipping

  1. Orders leave Indiana store in 1-4 business days.
  2. Allow 5 - 10 days for standard shipping.
  3. Custom orders 5 - 7 additional days
  4. International shipping available, allow 3 weeks.
  5. All orders shipped via UPS ground, FedEx, or USPS Priority. We do not ship to PO boxes and APO addresses.
  6. Free shipping available to the 48 continental United States.
  7. We are not responsible for customs delays, collecting taxes/duty for international orders.

Packing

  1. Flowers are expertly packed in cardboard box.
  2. We use packing material as needed.

 

Out of stock & back-orders

We inventory every few days. Some product may sell out. In this event we will contact you with suggestions or refund the payment.

 

Return Policy

  1. Satisfaction Guarantee
  2. Any standard item from our site store can be returned for a refund within 7 days.
  3. Product must be in good condition.
  4. We do not provide return shipping.
  5. Original shipping charges will responsibility of customer.
  6. Include copy of invoice and ship to: Silk Scapes 3850 E. Southport Rd. Indianapolis, IN 46237